Forum Discussion
EA_Solaire
Community Manager
7 months agoHi @ismenice
What bundle specifically are you having issues with? If you check the order history on your EA account, are you seeing the purchase there showing as completed?
7 months ago
it was completed
[CM Edit: Personal info removed]
- EA_Solaire7 months ago
Community Manager
Thanks for checking, let's clear the cache for the EA app with the steps here. If you still can't access these packs, let me know.
- 7 months ago
It's working now. Thank you!
About EA app Technical Issues & Bugs
Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,895 PostsLatest Activity: 8 minutes ago
Recent Discussions
- 8 minutes ago
- 52 minutes ago
- 2 hours ago
- 2 hours ago