Forum Discussion

ismenice's avatar
ismenice
11 months ago

The bundles I purchased not showing up for download.

The bundles I purchased not showing up for download. I got purchased email, the purchased was sucessed on the website's list. In EA app it shows that I don't have it, but in the game it said I alrea...
pc
technical issues
ismenice's avatar
ismenice
11 months ago

it was completed 

[CM Edit: Personal info removed]

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @ismenice 

    Thanks for checking, let's clear the cache for the EA app with the steps here. If you still can't access these packs, let me know. 

    • ismenice's avatar
      ismenice
      11 months ago

      It's working now. Thank you!

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 30 minutes ago
8,514 Posts

Recent Discussions