Forum Discussion

GrandeMHamsik's avatar
GrandeMHamsik
Seasoned Novice
2 months ago

The FC 26 I bought on Steam not show in my ea library

 
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

When did you purchase the game? You may need to wait a bit for it to show up. Also, did you try any of the suggestions in that article? Make sure you follow the instructions for clearing the EA App cache.

GrandeMHamsik's avatar
GrandeMHamsik
Seasoned Novice
2 months ago

I bought it on July 27 and tried everything

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Can you confirm you're logging into the same account that the game was purchased on?

    • GrandeMHamsik's avatar
      GrandeMHamsik
      Seasoned Novice
      2 months ago

      Yes, I log in to the purchased account. The game was in my library before. Then it disappeared

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 months ago

        Try clearing the cache for the EA App with these instructions.

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