Forum Discussion
EA_Aljo
Community Manager
4 months agoCan you confirm you're logging into the same account that the game was purchased on?
GrandeMHamsik
4 months agoSeasoned Novice
Yes, I log in to the purchased account. The game was in my library before. Then it disappeared
- EA_Aljo4 months ago
Community Manager
Try clearing the cache for the EA App with these instructions.
- GrandeMHamsik4 months agoSeasoned Novice
yes I try to clear the cache every day
- EA_Aljo4 months ago
Community Manager
The game is still several weeks from release. Most likely, it'll show up before then.