The Sims 4 / Medieval unplayable with EA App
I purchased these games through Origin when they were first released. I don't use DLC, and only official expansion /kits/ stuff packs. I also have TS3. Which I had issues with before doing a little troubleshooting with answers on this forum it's the only playable game.
I have been in contact with EA Support for over a month, being bounced around to different people who keep repeating the incorrect advice (installation advice instead of playing the game!). They say they have read my case file which I included ALL system details and probably more than they needed to know, but I thought what the heck at least they know... yet they still ask what system I run and are intent on fixing installation issues...
I have tried all troubleshooting methods from the forum and whatever they suggest I do. It's simply not good enough.
I am on a disability pension and money is tight enough as it is. The only way I can afford to luxuries like gaming things are by saving gift cards that I receive from presents for birthday, christmas and easter, etc.
This is despicable for such a big company. It's obviously an issue with the app as it isn't just Sims players with the issue... Why hasn't a fix for it been found yet? So very disappointed. Word of mouth is the biggest thing that kills companies not willing to help their clients. We can't all afford X-Boxes or PS consoles to play on those, and to be honest, I really don't want to. But it looks like it's where they're pushing their players to go.