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03taco03's avatar
03taco03
3 years ago
Solved

The Sims 4 Purchased and Free Content not Showing When Game is Launched

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.96.365.1030 What e...
bug
mac
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @03taco03  Open the Task Manager and close the EA App and the EABackgroundService, then try again.

03taco03's avatar
03taco03
3 years ago
@EA_Solaire Hi, I don't think I followed the steps right is there another step-by-step process I can try to look at?
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

@03taco03 

If the CAS demo is currently installed, uninstalling it should work just fine as well 🙂 

Once you've done that, please run a repair on The Sims, and let me know how that looks!

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