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tolkyyn's avatar
tolkyyn
4 years ago

The truth seems to be EA has NO support for my game

There is no support from EA.  I have looked at every post where someone says they can't get Jedi Fallen Order to launch, and no support people have replied to any of them, only other players trying t...
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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago

Hey, @tolkyyn can you try a clean boot to see if any programs are messing with JFO and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. 🙂

 

/Atic

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    Looking at the Dxdiag you are running older GPU drivers: Driver Date/Size: 5/3/2022 have you tried doing a clean update to the GPU drivers?

    Could you try running Origin and JFO as Administrator also. @tolkyyn,

    /Atic
    • tolkyyn's avatar
      tolkyyn
      4 years ago

      I did everything you suggested, including the updates, and I get the exact same error message.  This is very frustrating.

      • EA_Atic's avatar
        EA_Atic
        Icon for DICE Team rankDICE Team
        4 years ago
        Hi @tolkyyn, what's the error message you are getting?

        /Atic

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