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tolkyyn's avatar
tolkyyn
4 years ago

The truth seems to be EA has NO support for my game

There is no support from EA.  I have looked at every post where someone says they can't get Jedi Fallen Order to launch, and no support people have replied to any of them, only other players trying t...
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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago
Looking at the Dxdiag you are running older GPU drivers: Driver Date/Size: 5/3/2022 have you tried doing a clean update to the GPU drivers?

Could you try running Origin and JFO as Administrator also. @tolkyyn,

/Atic
  • tolkyyn's avatar
    tolkyyn
    4 years ago

    I did everything you suggested, including the updates, and I get the exact same error message.  This is very frustrating.

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      4 years ago
      Hi @tolkyyn, what's the error message you are getting?

      /Atic
      • tolkyyn's avatar
        tolkyyn
        4 years ago

        It says the game needs to be reinstalled.  I've now clean installed it 7 times, and it still won't run.  See attached photo.

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