Community Manager
can i please get some help with my issues its almost 3 months now
CM edit: edited title to split threads. Old 2023 thread linked here.
The last 3 months I've been trying to get help from EA support for the Sims with no solution. I am giving up as of this moment because that's ridiculous.
Community ManagerHi @ferbiej33,
I know this has been frustrating to deal with. I just wanted to reach out and see if you're able to give this another shot when you've got the chance. We think we might have been able to get this sorted out for you. If you're still having any trouble please let me know.
I appreciate you bearing with us while we're working on getting this fixed, and I apologize for the trouble this has caused for you.
hello, I'm willing to give it one more try. I'm only free until 5 est today and all day tomorrow
Community Manager@ferbiej33
Thank you! Please try installing The Sims 4 one more time whenever you're able. Let me know how it goes once you've had the chance to give it a shot.
