Forum Discussion

Community Manager

2 years ago

"There's a problem with your download"/"Something went wrong" EA app Error - '24

Hey everyone, We've noticed some of you are still running into the "There's a problem with your download" or "Something went wrong" error in the EA app while downloading or installing games or DLC...

bug

mac

WezleyMusic

2 years ago

Same issue! I can't get anything to download on EA App. I have NEVER had issues like this on any other platform. I try to download anything, and it says preparing for a few minutes, then boom download error. I have tried every troubleshoot step on the internet and nothing worked. THIS IS INSANE!

TechSupportAU

2 years ago

Glad i'm not the only one. Was really looking forward to playing F1 23. Shame.

Stuntard
2 years ago
Same here. Can't install Madden 24. Stuck preparing, the the same error everyone has bene getting for years it seems. Cleared caches, disabled IPv6, every supposed fix available here, reddit and anywhere else. Nothing.