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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

"There's a problem with your download"/"Something went wrong" EA app Error - '24

Hey everyone, We've noticed some of you are still running into the "There's a problem with your download" or "Something went wrong" error in the EA app while downloading or installing games or DLC...
bug
mac
pc
ferbiej33's avatar
ferbiej33
2 years ago

can i please get some help with my issues its almost 3 months now

CM edit: edited title to split threads. Old 2023 thread linked here.

Vaz04's avatar
Vaz04
2 years ago

I just subscribed to EA play and I can´t install Madden 24. I can install every other game that I purchased and have on my library, but I can´t instal the ea play games. It keeps saying preparing and then says that there is a downloanding error

  • rasmakari's avatar
    rasmakari
    2 years ago

    I tried both from xbox game pass and from purchasing the game from epic and the issue still happens

    I am running the launcher and desktop as admin, I updated direct x, I updated C++, I uninstalled/reinstalled the EA app, I rebooted my device 

    This is it for me, if this game doesn't download I am just go to leave EA for good 

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