Forum Discussion

Community Manager

2 years ago

"There's a problem with your download"/"Something went wrong" EA app Error - '24

Hey everyone, We've noticed some of you are still running into the "There's a problem with your download" or "Something went wrong" error in the EA app while downloading or installing games or DLC...

bug

mac

Knaggsy2003

2 years ago

I have the same issue. I have Xbox Game Pass which includes EA play. I’ve been playing Madden 23 with no issues, but I cannot download Madden 24. It gets stuck in the “preparing” phase then just comes up with a download error.