Community Manager
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 10/02/20024
Summarize your bug I cant downlod game because of issue that asks me to try to download game in a few minutes/ Nothing helps to fix it. Reinslalling launcher also/
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have no idea
What happens when the bug occurs? Endless preparation to download, which finishing by an issue
What do you expect to see? Sucсessfull download of the game
I have no idea how to fix it. I uninstalled an app and installed it again. I cleared cache and it also didn't help. Changing the address of downloading three times also didn't help.
I'm having the exact same issue, this is crazy that so many people have this issue for so long! Absolutely crazy!
edit: tried everything and what worked for me is, uninstalling the app.
installing with this installer https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/EADesktop-12.0.58.4866-242.msi
That I found in this thread, https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-App-install-fail/m-p/12122204#M12427.
Just lost a few hairs trying to do something as basic as downloading a game, this is a DOS for your own users get it together!
