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JamesFraserNZ's avatar
JamesFraserNZ
5 years ago
Solved

Things are taking a little longer than usual to load up. Hang tight while we try

"Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" - I get that message when trying to download a game in EA Desktop (I'm on a PC). I never get th...
bug
mac
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @JamesFraserNZ can you ensure that when launching EA Desktop you are doing so as administrator.


I tested my EA Desktop there and able to download games so what you are seeing is most likely a system issue.


Darko

  • vitalexist's avatar
    vitalexist
    4 years ago

    Hey so I can’t play a ea game like PvZ I press play button and I get the message it is not my Internet and my computer I play on the Xbox game pass pls reply to me

  • hfrizhmd's avatar
    hfrizhmd
    3 years ago
    @EA_Darko hey i got the issue that my games is not in library, how can I solve it? I had done to clear the cache also, but it is same thing.
    • zUY4b2eT's avatar
      zUY4b2eT
      3 years ago
      @hfrizhmd have the same error. no games in my library... fix this *!
      • ACE7492's avatar
        ACE7492
        Seasoned Newcomer
        3 years ago

             I have the same problem, and I have had it for months now. I want to add that I am using windows 11, I have ran in admin mode, I have reset the cache, and I have reinstalled the app many times. If I install the old Origin app, all of my games will download and work. Nothing works in the new EA App. I have access to Game Pass Ultimate for PC which includes EA Play, but I can't play any game from it through the EA App. 

            I wish people would add if they are using Windows 10 or Windows 11 if they have fixed the problem.

  • 2MS05's avatar
    2MS05
    2 years ago

    Things are taking a little longer to load up than usual. This problem has been going on for two days straight and I can't access any of the games in the library. I can't play any games that I had downloaded when Origin was still around. This problem is actually doing my head in. I tried clearing cache and restarting not only EA app, but my computer and wifi aswell. Anyone got a answer to fix this problem or nah.

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