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Hey @JamesFraserNZ can you ensure that when launching EA Desktop you are doing so as administrator.
I tested my EA Desktop there and able to download games so what you are seeing is most likely a system issue.
Darko
- 4 years ago
Hey so I can’t play a ea game like PvZ I press play button and I get the message it is not my Internet and my computer I play on the Xbox game pass pls reply to me
- 3 years ago@EA_Darko hey i got the issue that my games is not in library, how can I solve it? I had done to clear the cache also, but it is same thing.
- ACE74923 years agoSeasoned Newcomer
I have the same problem, and I have had it for months now. I want to add that I am using windows 11, I have ran in admin mode, I have reset the cache, and I have reinstalled the app many times. If I install the old Origin app, all of my games will download and work. Nothing works in the new EA App. I have access to Game Pass Ultimate for PC which includes EA Play, but I can't play any game from it through the EA App.
I wish people would add if they are using Windows 10 or Windows 11 if they have fixed the problem.
- 3 years ago@EA_Darko Every time I do this it crashes my app
- 2 years ago
Things are taking a little longer to load up than usual. This problem has been going on for two days straight and I can't access any of the games in the library. I can't play any games that I had downloaded when Origin was still around. This problem is actually doing my head in. I tried clearing cache and restarting not only EA app, but my computer and wifi aswell. Anyone got a answer to fix this problem or nah.
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