Forum Discussion

5 years ago

Solved

Things are taking a little longer than usual to load up. Hang tight while we try

"Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" - I get that message when trying to download a game in EA Desktop (I'm on a PC). I never get th...

bug

mac

Oden0884
4 years ago
What helped me was performing a "clear cache": https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
From the EA Desktop app
Select the three dashes in the far-left corner of EA Desktop.
Scroll to Help.
Click App recovery.
Select Clear cache.

charityhorton

3 years ago

Mine is saying the same thing. It says it when launching the EA app. And my games do not show up in my library. I first tried “clear cache” when that didn’t work I tried to uninstall EA so I could reinstall it. But during the uninstall process I got this error code “INST-3-1921” and the app couldn’t be uninstalled. Any suggestions?