Forum Discussion

5 years ago

Solved

Things are taking a little longer than usual to load up. Hang tight while we try

"Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" - I get that message when trying to download a game in EA Desktop (I'm on a PC). I never get th...

bug

mac

Oden0884
4 years ago
What helped me was performing a "clear cache": https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
From the EA Desktop app
Select the three dashes in the far-left corner of EA Desktop.
Scroll to Help.
Click App recovery.
Select Clear cache.

Asm0d41

3 years ago

I am really tired of this issue. I've cleared the cache, rebooted multiple times, updated your stupid app and nothing works. This has been an issue ever since I installed the EA app. It should not be hard to play a single player game offline that is already installed on my computer.

ShadyTheRest

Rising Rookie

3 years ago

go to task manager, find EAbackground.exe right click for the properties and check to see the status, it should be running, if it says stopping(this is causing issues for alot of people like yours) end the task then go to services and restart the EAbackground service, then relaunch the ea app. (i have to do this everytime i use the EAapp)

en844ooe62o3
3 years ago
Thank you DUDE, This solved my issue
DracoInsanity
3 years ago
@ShadyTheRest
So far this solution was the only option that actually worked for me. Thanks for figuring this out.
It would be nice not to have to jump through all these extra hoops for a game launcher that should 'just work' like all the others. It's even more annoying that the games I'm trying to play I bought on Steam and would MUCH rather just be able to launch them directly from there....
Nice work EA; another issue for people to be frustrated about.
- NessDanlen
  3 years ago
  I figured out that the EA Background Service crashes and when you try to Launch the App you'll get the error. The following worked evertime:
  Open Task-Manager -> Details and search for EA Background Services
  Right click and kill the process.
  Open EA App and it launches correctly.
  Had to do this every restart of my computer.
  I tried to do the App Recovery, but that didn't work (nothing happening except the App exits) when the EA Background Service crashed. So I did the steps above and then the App Recovery and now it starts consistently. For the moment at least.
  - MandySimLandy
    3 years ago
    YES HALLELUJAH! This worked brother! Thanks, very smart thinking I felt like a dummy after lol
    THIS WORKED 4 ME:
    Open Task-Manager -> Details and search for EA Background Services
    Right click and kill the process.
    Open EA App and it launches correctly.
- fredwayne791
  2 years ago
  Thank you so much, causing me nightmares