Forum Discussion

5 years ago

Solved

Things are taking a little longer than usual to load up. Hang tight while we try

"Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" - I get that message when trying to download a game in EA Desktop (I'm on a PC). I never get th...

bug

mac

Oden0884
4 years ago
What helped me was performing a "clear cache": https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
From the EA Desktop app
Select the three dashes in the far-left corner of EA Desktop.
Scroll to Help.
Click App recovery.
Select Clear cache.

ShadyTheRest

Rising Rookie

3 years ago

go to task manager, find EAbackground.exe right click for the properties and check to see the status, it should be running, if it says stopping(this is causing issues for alot of people like yours) end the task then go to services and restart the EAbackground service, then relaunch the ea app. (i have to do this everytime i use the EAapp)