Hi support EA
I have purchased Mass Effect 3 from a retailer and when activating the code a had error message code already in use.
They need date and time when the code was activated.I cannot find any where the option to ask for this information.
Please Help!
Kind Regards
Community ManagerIf the code you purchased was already used, you do not have access to when the code was redeemed.
Requesting a refund from that retailer is advised, as is purchasing elsewhere.
Some retailers are unscrupulous, check the following link for info on where you should purchase your games from:
https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/
Thanks.
Hi EA support, Please find the attached screenshot with the request of the retailer Instantgaming.com
Please help me with my request.
