Forum Discussion

e2fc6f4059d2e80e's avatar
e2fc6f4059d2e80e
Seasoned Newcomer
5 months ago

Ultimate Game Pass not detected by EA app - Asks me to purchase "EA play"

I have Xbox Game Pass Ultimate, which includes EA Play, but the EA App keeps asking me to purchase EA Play when I try to install ea games. My accounts are linked correctly, and I’ve already tried rel...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
5 months ago

e2fc6f4059d2e80e iTzFluxiii 

We cannot help with this directly here on EA Forums.

Please make contact with an EA Game Advisor for assistance.
 
Click the following link to get started:
 
https://help.ea.com/help/faq/using-ea-help/
 
Thanks.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,844 PostsLatest Activity: 3 minutes ago