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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Unable to Download EA Play Games for EA Desktop

Hey all, we are aware that some users accessing EA Play through Xbox Game Pass are experiencing issues where they are unable to download or access EA Play games. The team is aware of the issue and...
bug
mac
pc
arastunahan's avatar
arastunahan
4 years ago

IT WORKED
Step-1: Close the app and all EA services from Task Manager
Step-2: Delete everything except Logs file located in C:/ProgramData/EA Desktop (You need to activate show hidden files from windows settings)
Step-3: Open the EA app through Xbox App
I tried this solution yesterdey too but didnt work, somehow it is working now. Hope you can make it too.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @arastunahan great to hear that you got it sorted.


Darko

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