Forum Discussion
KeiraTheDoggo
12 days agoSeasoned Newcomer
I have the same issue...I redeemed my code and clicked download and nothing happened
- EA_Pythia12 days ago
Community Manager
so you can see the game in your game library in the EA app, and when you click to install, nothing happens? It doesn't load for even a second, no pop-up or error message?
Can you try the steps described in this article?
- KeiraTheDoggo12 days agoSeasoned Newcomer
I can't even see it in the game library.. it was an add-on for The Sims 3
- EA_Pythia12 days ago
Community Manager
If it's an add-on, have you checked the library by going to The Sims 3 and then clicking Manage Add-Ons there?
Have you tried the steps I shared in my previous post in the article?
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