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paigekotecki's avatar
paigekotecki
New Novice
3 years ago

Unable To Install The EA App

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) error code: INST-3-1920 Which client functionality are you experiencing this bug with? ...
bug
mac
pc
paigekotecki's avatar
paigekotecki
New Novice
3 years ago

EA isn't popping up on the troubleshooter drop down menu

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago

This has been called out a few times, sadly the main reason is different for each player as each PC is different. One thing we did notice is that when you install the EA App, if you manually create the install folder itself instead of the installer doing it, then install the EA App as admin to that folder as normal, it should work.

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