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JMAN1503's avatar
JMAN1503
Rising Newcomer
2 days ago

Unable to locate or access games!!

i bought the command and conquer the ultimate collection back in 2009 when everything was under origins but when it was switched over to EA i lost access to the games and cant figure out how to get them back can i get help

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hi there,

    I'm sorry to hear you're unable to find your games. Please note that your games should be registered on your EA account. To access them, you need to sign in to the EA app using the same credentials that you used before on the Origin app. If you're unable to find out the correct account details, you can contact EA Help, and they should be able to assist you further in recovering your account. 

    How to get help with your EA Account

    Let us know if you have any questions. 

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