What is going on with Sims 3? Removed on and off

Question

Hey y'all,&nbsp;I have a situation. I logged in my EA account I noticed my sims 3 is not there. On a specific day the sims 3 appeared, then today it got removed AGAIN! Have y'all got the same situation? I don't know what's going on I can't get a refund.

ea_solaire · Answer

Hi JenNGor​&nbsp;
Did you purchase The Sims 3 directly through Origin/the EA app? Are you seeing this purchase in your account's order history?&nbsp;

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What is going on with Sims 3? Removed on and off

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