Forum Discussion

WaywardSonX7's avatar
WaywardSonX7
Seasoned Novice
11 months ago
Solved

Why does the EA app say my Game Pass membership is expired?

I have unlinked and re-linked my account, hard shut down both apps, and the Xbox app shows that I can install it, but when I click install on any EA game, the app brings up the store page as though I did not have EA Play, and there is no EA Play symbol under my username in the top right.

Any way to fix this?

[CM - updated thread title for clarity and visibility]

  • Update: the issue with Game Pass membership expiration has been fixed. Thanks for being patient while we were looking into it. 
    _____________________________________

    Hey folks! 

    Thank you for reporting this. It's on our radar and we're actively looking into this. Follow the main thread for news; we'll pop any available updates in there. Click the link below to head on over there:

    I'll close this duplicate thread in the meantime..

    - EA_Lanna

33 Replies

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 3 minutes ago
8,710 Posts