Forum Discussion

reservoirdog197's avatar
reservoirdog197
2 years ago

Why won't my games load after updating the app

Two days ago I updated the EA app. Ever since, two of my games (at least) won't run. Medal of Honor: Airborne says my video card isn't supported. Medal of Honor (2010) gives a general protection faul...
pc
technical issues
Ravhisattva's avatar
Ravhisattva
Rising Traveler
2 years ago

Apparently a lot of people are having this problem or similar to it after EA forced people to update the APP.

Look around the forum and  you will find similar issues people are facing, I myself have not been able to log-in or play any of the game I paid for since i updated the APP.

I hope EA addresses this issue soon.

Good luck to you.

reservoirdog197's avatar
reservoirdog197
2 years ago

Thanks.  Appreciate the moral support at the very least.  Their tech support has been useless on this.

  • Ravhisattva's avatar
    Ravhisattva
    Rising Traveler
    2 years ago
    @reservoirdog1972 They updated the app today, its still crashing, all my posts about it have been deleted
    I Also tried to start a new topic but that got deleted as well.
    • reservoirdog197's avatar
      reservoirdog197
      2 years ago

      Thanks.  I have mine set to auto update.  Games still crash.  This level of customer service is PATHETIC.

      • Ravhisattva's avatar
        Ravhisattva
        Rising Traveler
        2 years ago
        @reservoirdog1972 Just for your information, if you update the app thru the website, it will update to version 13.162.0-5675
        However if you go to your EA app directory and look for the eaupdate.exe and run it, a DOS window will appear and the update will run (thanks Onkelonken). This updates the app to version 13.166.0-5679
        Both versions still crash and wont let you play offline error code ec:204 license expired, so no difference.....

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