Having the same issues, tried EVERYTHING ea help mentioned, but still nothing helps (not in particular order):
- uninstalled ea and reinstall✔️ no launch❌
- delete everything, download origin, installed it, downloaded game again, switched to ea app✔️ launched, switched off "remember me", but could only play for 1 day, then (without ANY changes on my side!!!) the app failed to launch again❌
- cleared cache✔️ no launch❌
- installed latest DirectX again✔️ no launch❌
- set EABackgroundServices to start automatically ✔️ no launch❌
- set Unicode UTF-8✔️ no launch❌
- set firewall off✔️ no launch❌
- excluded anything from EA from Defender✔️ no launch❌
- started router new✔️ no launch❌
- set SSL to use TLS✔️ no launch❌
- set UAC to zero✔️ no launch❌
...
For me, it's ALWAYS the same error that says that the EABackgroundServices can't make any connection due to a failed handshake with some peer.
In my humble opinion, that isn't an error caused by something on my side; so, I should still be able to play offline like it was with Origin.
I've paid real money for the game, and I want to play it.
No idea what to do next, because what I've done is literally EVERYTHING ea "help" wanted me to try out.