Windows PC EA app not launching

Hi everyone, 

If you're still running into trouble with launching the EA app, could you please share your EA app Error Report ID with us in this thread? 

You can run the EA app error reporter without starting the app itself using the steps below: 

1. Search for ErrorReporter.exe in Windows Explorer.
   • Click the Start or Windows button and use the search bar.
   • If the search doesn’t work, try going to C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\ in Windows Explorer.
     • Click the Start or Windows button and click My Computer.
     • Double-click your C: drive, followed by Program Files, then the EA app (twice).
2. Double-click ErrorReporter.exe to run the EA Error Reporter.
   
   
3. Choose the Type of problem you’re having.
   
   
4. Tell us about the issue you’re having in the Description of problem box.
   • If you’re running the Error Reporter as part of your EA Help case, include your Case Number in the Support Ticket Number (Optional) box.
   • You can find your Case Number in your cases on EA Help or inside any support emails we sent you about this issue.
5. Check the box next to Share diagnostic information when a report is submitted.
   
   
6. Click Submit report and wait for it to complete.
   
   
7. Share your Report ID in this thread.

Thank you!