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windywhale's avatar
windywhale
Newcomer
4 months ago

Windows to Mac

I recently switched from windows to a MacBook and I downloaded Sims 4 to play and because I bought a couple dlcs from steam (only avaliable on windows) I cannot access this on my Mac. I was wondering if there was any way for me to transfer the dlcs from windows (steam) to Mac EA. I thought because I couldn’t transfer over the dlcs I had to purchase them again so I purchased 2 when it was on sale from EA, but I opened the game and it read the same message. Already in library. But because I had originally downloaded it from steam it would not let me download and play it on my Mac. Please help me I cant even get a refund for the purchases and I really want to play

launching
steam

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 months ago

    windywhale  You can't transfer DLC from Steam to the EA App, so buying the packs again was the right move.  But perhaps the App hasn't caught up yet.  Did you try clearing its cache?  Here's how:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    If that doesn't help, are you willing to unlink your Steam and EA accounts?  You'd lose access to EA games you own in Steam, at least until you re-link the accounts, but that doesn't matter if the link is only for Sims 4 and you'll be playing on a Mac for the forseeable future.  And you'll be able to link the accounts again later if you have the need.

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