Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[WORKAROUND] "An unknown error occurred" while downloading DLC on EA app for Mac

Hey everyone, We're aware of a problem with the EA app for Mac, which results in the 'Something went wrong. An unknown error occurred' error when trying to download and install Sim...
mac
technical issues
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago

@RadimGamer 

Ok, I had the same problem too. The problem is EA App not having Full Disk Access in System Settings > Privacy & Security. Enable it, quit and reopen EA App and you will be able to download all your DLC 🙂

RadimGamer's avatar
RadimGamer
Seasoned Novice
2 years ago
@Bluebellflora Alright then, I should try it soon. I already did it alternatively with a shortcut in Application folder so it is working that way too. Could be solution too.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,823 PostsLatest Activity: 2 hours ago