[WORKAROUND] "An unknown error occurred" while downloading DLC on EA app for Mac

Hey everyone, We're aware of a problem with the EA app for Mac, which results in the 'Something went wrong. An unknown error occurred' error when trying to download and install Sim...

mac

technical issues

Rourboat93

2 years ago

I am trying to update my sims 4 game through the EA app. However it keeps saying there is an error and going through the same process of trying to update.

I have cleared the cache and restarted my computer, how else can I resolve this?

Thank you

EA_Leeuw

Community Manager

2 years ago

Hey @Rourboat93,

Could you please try the workaround posted here and see if that fixes it?

Let us know how it goes please. 🙂

Rourboat93
2 years ago
@EA_Leeuw Thank you so much! That was it.
- EA_Leeuw
  Community Manager
  2 years ago
  @Rourboat93, awesome, thanks for the update! I'll merge the threads. 🙂

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[WORKAROUND] "An unknown error occurred" while downloading DLC on EA app for Mac

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