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GT7350B's avatar
3 years ago

Xbox Account Won't Link To EA Account

I have an Xbox Series X with Gamepass Ultimate but whenver I try to play an EA game, it won't connect. 

I try to link my Xbox Account to my EA account and I continue to get the following error after multiple password resets that it asks for. 

connect_error_social_login_failure

My Playstation Account shows linked just fine, but I cannot link my Xbox Account

Any help would be appreciated. 

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @GT7350B,

    It sounds like your Xbox account might already be linked to another EA account. Are you constantly being asked to reset the password whenever you try to log in with it?
  • Thats the issue I'm having, I think my xbox account is linked to the old account holders EA, so i don't know the email or password to be able to unlink them

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