Forum Discussion
I'm having same problem since last year I fixed it once last month which lasted till I rebooted my pc then wouldn't connect again. tried uninstalling both apps and re installing,tried repairing both app installs,terminated and reset xbox app, cleared windows credentials, unlinked and re linked accounts, repaired gaming services on xbox app, and cleared cache on ea app even tried opening ea app first then xbox app but still nothing.put in a ticket to ea last month still heard nothing back spoke to someone live chat yesterday who clearly didn't listen to anything I was saying as he told me do everything I did before speaking to him.my last fix was unlinking and re linking accounts which was temporary and can only be done once then you have to wait 6 month before it will let you do it again.