Years of Disconnection issues across multiple consoles and networks

I've been dealing with disconnects in EA Sports games for years, and I'm hoping someone from EA or the community can help because I've run out of things to test.

The issue has happened across multiple consoles. I originally had the problem on Xbox, and now I experience it on PS5 as well. Because it's happened on two completely different platforms, I don't think it's a console-specific issue.

Everything has always been hardwired with Ethernet. I do not play on Wi-Fi.

The disconnects happen mainly in Madden and College Football. Sometimes I'll get the "Attention: You're experiencing network issues" message, the game freezes, and I end up with a loss. Other times it's a straight disconnect from ea servers then i can immediately sign right back into ea. The frustrating part is that it can happen at any point during the game first quarter, fourth quarter, winning or losing. There doesn't seem to be any pattern.

Here are some of the things I've already tried over the years:

• Multiple consoles (Xbox and now PS5)
• Wired Ethernet connections only
• Different Ethernet cables
• Port forwarding
• UPnP enabled/disabled
• IPv6 disabled
• Different DNS servers
• Factory resetting networking equipment
• Different routers
• Different modems
• Monitoring my connection with PingPlotter while playing
• Testing packet loss and latency
• Playing through my phone's hotspot for comparison

What's confusing is that when I monitor my connection, I don't always see my internet actually disconnect when the game does. In some cases, the EA game freezes or disconnects while my internet appears to stay online.

At this point I'm trying to determine:

• Is this something on EA's side?
• Is there a specific network issue that only affects EA servers?
• Has anyone else experienced this across multiple consoles over several years and actually found a solution?

If anyone from EA needs additional information, I'm willing to provide:

• Router/modem model
• ISP
• NAT type
• PingPlotter results
• Network logs
• Videos of the disconnects
• Any other troubleshooting information that would help identify the cause

I've spent years trying to solve this because I enjoy playing competitively, but these random disconnect losses are becoming extremely frustrating. Any help or guidance would be greatly appreciated.