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Newcomer

2 months ago

Problème de compte

Bonjour, j'ai était victime de hack sur ma play et je n'ai plus accès à mon compte Apex légende, en faisant les démarches et en voulant relié mon compte j'ai remarqué que les hacker on mis leur adresse mail sur mon compte EA (lié à ma play) et j'aimerais dissocier leurs adresses mail mais je ne sais pas comment faire, une personne pourrai m'aider s'ils vous plaît

Merci infiniment a ceux qui m'aideront

1 Reply

Henalexandre
Hero+
31 days ago
Bonjour,

Vous devriez contacter le service client pour qu'ils vous aident à récupérer votre compte EA :

https://help.ea.com/fr/help-contact-us/?product=ea-app&platform=&topic=resecure-hacked-account&category=manage-my-account&subCategory=hacked-account

About EA app Problèmes techniques & Bugs

Vous avez des problèmes avec EA app? Rejoignez-nous pour signaler des bugs, obtenir de l'aide avec les téléchargements, DLCs, achats et erreurs de connexion.2,224 PostsLatest Activity: 25 minutes ago

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Merci infiniment a ceux qui m'aideront

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Merci infiniment a ceux qui m'aideront

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Bonjour,

Vous devriez contacter le service client pour qu'ils vous aident à récupérer votre compte EA :

https://help.ea.com/fr/help-contact-us/?product=ea-app&platform=&topic=resecure-hacked-account&category=manage-my-account&subCategory=hacked-account

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