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Jayel-1's avatar
Jayel-1
Seasoned Ace
2 years ago
Solved

Log-In Loop

Hi, is this just a new temporary glitch, or is it just at my end? 

As of this morning, I can't log-in to the EA forums, I get the home page, hit sign in, go to sign in and get the message "authentication unavailable'

I've had this before, but can sign in on second go. This time - nope!

technical issues
  • EA_Nils's avatar
    EA_Nils
    9 months ago

    Thanks for the continued reports, we are investigating this one again as the error still seems to still be present despite previous efforts to squash it.
    Generally speaking a retry seems to work.

17 Replies

  • graceymanors's avatar
    graceymanors
    Legend
    2 years ago

    Every time I try to log into the new ea forums I get "

    Authentication not available

    You can't create or sign in to an EA Forums account right now. Don't worry—you can still view and browse the forums without an account. We're working on this, and we'll share an update if and when this changes."

    I tried multiple devices and clearing cache. 

    And when I try to message people on here for help, it says I reached my limit. 

    And I don't know which catagory to put it into 

  • 1-Graham-S's avatar
    1-Graham-S
    Hero+
    2 years ago

    You are not alone ...

    I've got a DM and a thread to reply to over there, but I can't do that until the log-in works.

  • graceymanors's avatar
    graceymanors
    Legend
    2 years ago

    Live chat tells me I have to clean boot my PC to get it to work...

  • Jayel-1's avatar
    Jayel-1
    Seasoned Ace
    2 years ago

    Thanks for all the replies. So, I am not alone. That always makes things easier to deal with.

    I will try the clean re-boot.

    Not holding my breath, mind you!

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    2 years ago

    Heyhey, to swing back to this, we're looking into this, thanks for the posts. 

  • 1-Graham-S's avatar
    1-Graham-S
    Hero+
    2 years ago

    I've managed to log in.

    Took me back to the error page, panic, but nope. It's all good

  • Jayel-1's avatar
    Jayel-1
    Seasoned Ace
    2 years ago

    I got back again this morning  (Aus time)

  • Ciaraaa13's avatar
    Ciaraaa13
    Seasoned Newcomer
    10 months ago

    The same thing is happening to me as well! I was attempting to report that there's no one showing up to the Vet Clinic in Brindleton Bay but got this message instead. 

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