Forum Discussion
Here is the post I left on the DS3 area of the forum, detailing what I saw, and what I tried:
I have tried fresh installs of EA app and DS3, my accounts are linked, I have tried running compatibility modes for win 7 and 8, running as admin, clearing caches, verifying integrity of game cache, restarting my pc multiple times, disabling both steam and EA app overlays. I do not understand what is going wrong. I launch the game, it says "preparing game" in the EA app, screen goes black with cursor loading wheel, then it closes and EA says "failed to start the game." Please help.
- EA_Darko18 days ago
Community Manager
Hey GorgutzWaaagh from where did you purchase the game?
You mention Steam in your post so just want to be sure.
Darko
- GorgutzWaaagh14 days agoRising Novice
I Purchased it from steam. I also tried purchasing it directly from EA and experienced the same issue so I refunded the EA copy after uninstalling it. I still own the steam copy.
- EA_Darko12 days ago
Community Manager
Try a clean reinstall of the EA app GorgutzWaaagh and don't log into your account till prompted to when you launch the game from Steam.
If you have MSI Afterburner running, then it is worth testing the game after you disable it as this can cause issues for some.
Darko