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dunn3015's avatar
dunn3015
Newcomer
11 hours ago

2 factor identification.

I am not able to verify my account or make any changes to it cause the code sent to my email will not send. Ive checked all the spam/promo boxes. Tried re sending it multiple times. Beyond frustrated with this app.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hi there. Thanks for reaching out. Apologies for the frustration with getting the verification code. It's possible it ended up in a spam/junk folder. If you use gmail, check the Promotions tab. If you use Outlook, check the 'Other' tab for your inbox. If you still can't find it, open a case with an advisor by using the 'Contact us' button at the bottom of this page. Thanks!

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