Account Hacked and Banned at the same time
Dear EA Support Team,
I am writing to request urgent assistance regarding my EA account.
My account has been banned, and all of my appeals have recently been rejected. However, I strongly believe...
Forum Discussion
EA_Barry
Community Manager
Community ManagerCheck the link below for info on securing your account: Secure a potentially hacked account
Ban appeals are not handled via the forums. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link: How do I appeal a ban
If required, click the link below for EA Help: EA Help
Thank you. EA_Barry.
It’s been around a week since my 2nd appeal, although I got the email recovered but the ban hasn’t been lifted yet, there’s no reply from the review team. Should I consider the ban to be permanent? Some hacker causes some problems and I have to face the consequences? Never expected such a thing from a company like EA.
- EA_Barry
I do not have information on whether the ban may be permanent. Please allow time for a response if you have not received one yet. You can appeal up to three times, so all is not lost just yet. Thank you. EA_Barry.
sadly its been around 2 months now and ive lost hope. just posting this for fellow EA customers that you can get bans for absolutely no reason and the ban wont be removed either. GG's. and it isnt like i lost 1 game, i lost my whole account which had around 10 EA games. 🙂
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