Forum Discussion

ismlkrblbl01's avatar
ismlkrblbl01
Seasoned Newcomer
4 months ago

account hacked and email changed

My account was hacked and my email address was changed. I opened a case through EA Help but it doesn't appear in my cases section. I checked the forum and there are others who have the same problem. ...
account info
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

Is that the same email that you are logged into these forums with? If not, you may want to log in with both accounts to see which account the case is opened on.

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