Account has been hacked

My account has been inaccessible since October 2023, and I discovered that it was hacked. My usual login location is Beijing, China, but the hacker used an address in Hunan, China. The hacker has already submitted an appeal to you, and your customer service helped the hacker unlock the account, which now prevents me from submitting my own appeal. My account has a long history of top-ups, and I deeply value the 800 hours I have spent in the game, but the hacker stole the account and used it maliciously. I have been appealing my account issue on EA customer service over the past few days, but my advisor does not support this issue. How can I contact someone who can truly help me? I sincerely request the EA team to assist in reviewing my account data and the submitted evidence. I love Apex Legends and have spent a long time and effort managing my account. If my appeal is successful, I will strictly abide by the user agreement, enhance account security management, and never engage in any violations. I look forward to your reply!