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d6aw64cucwss's avatar
d6aw64cucwss
Newcomer
7 months ago
Solved

Account help

So I've played Sims since I was a kid and had an organ account with the Sims 4 and almost all of the kits/packs/etc. I got locked out when they made the switch from Origin to the EA app. The email th...
account info
  • danisoff's avatar
    danisoff
    7 months ago

    Hello d6aw64cucwss​,

    To restore access to your EA account, you'll need to update the email on the account. Our support team can help you with that once you've passed the security stage with them. 

    I've prepared a custom link to help you reach them. Click on this link and scroll down to Still need help. 

danisoff's avatar
danisoff
Hero+
7 months ago

Hello d6aw64cucwss​,

To restore access to your EA account, you'll need to update the email on the account. Our support team can help you with that once you've passed the security stage with them. 

I've prepared a custom link to help you reach them. Click on this link and scroll down to Still need help. 

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