Forum Discussion

Newcomer

26 days ago

Solved

Account help!

Hello

I need to delete my account, but when I clicked on the "Delete your EA data" under security and privacy in account management it didn't give me exact instructions on how to delete my account.

How do I delete my account?

ea help

EA_Lanna
25 days ago
Hi didneyopl,

didneyopl wrote:
I need to delete my account,

A word stood out to me there. You mentioned 'NEED'. Could you share a bit more?

I ask because sometimes deleting the EA account makes it worse. Like if you wanted to free up a connected account like a PlayStation or an Xbox, deleting the account doesn't free it up, it results in the connect accounts being perma linked to a deleted EA account.

If you can share a bit more, I may be able to recommend the best path forward for your needs.

didneyopl wrote:
How do I delete my account?

We have an EA Help guide that walks through the steps. I've popped it below. It also outlines the risks, which I 100% recommend making sure you're happy with before going ahead with the deletion.

How to delete an EA Account

- EA_Lanna

3 Replies

EA_Lanna
Community Manager
25 days ago
Hi didneyopl,

didneyopl wrote:
I need to delete my account,

A word stood out to me there. You mentioned 'NEED'. Could you share a bit more?

I ask because sometimes deleting the EA account makes it worse. Like if you wanted to free up a connected account like a PlayStation or an Xbox, deleting the account doesn't free it up, it results in the connect accounts being perma linked to a deleted EA account.

If you can share a bit more, I may be able to recommend the best path forward for your needs.

didneyopl wrote:
How do I delete my account?

We have an EA Help guide that walks through the steps. I've popped it below. It also outlines the risks, which I 100% recommend making sure you're happy with before going ahead with the deletion.

How to delete an EA Account

- EA_Lanna
EA_Lanna
Community Manager
9 days ago
Hi didneyopl,

It's been a while since we last heard from you. Were you able to sort this? If not, please pop into your reply the answer to those few questions. I'll be better able to make relevant suggestions once I understand the challenge a bit more.

- EA_Lanna
EA_Lanna
Community Manager
5 hours ago
Hi didneyopl,

It's been a bit since we last heard from you about this, and we're hoping that's a good sign 😄🤞Since things have been quiet here, we'll close this thread.

If you come across another issue in the future, please feel free to spin up a new thread to let us know the name of the challenge (and perhaps a screenshot) where the swirls counter isn't increasing. We'll pick up the conversation from there.

Thanks and Happy Gaming o/

- EA_Lanna