Community ManagerHey R0NAM11,
That message means that your EA account is currently disabled. Usually resetting the password fixes the problem, if that didn't work for you, please contact EA Help Support: How to get help with your EA Account
I've tried resetting the password but I don't know what the ID would be, when I try my steam profiles ID it comes up to an unknown email.
I also have an open ticket with support but nobodies gotten in contact with me yet.
Community ManagerR0NAM11 If you still didn't hear back from them, I would suggest to contact them via chat:
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
