Forum Discussion
R0NAM11
9 months agoNew Novice
I've tried resetting the password but I don't know what the ID would be, when I try my steam profiles ID it comes up to an unknown email.
I also have an open ticket with support but nobodies gotten in contact with me yet.
EA_cuervo
Community Manager
9 months agoR0NAM11 If you still didn't hear back from them, I would suggest to contact them via chat:
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.