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Epine2Sapin's avatar
Epine2Sapin
Rising Newcomer
3 months ago
Solved

Account lost/deleted

Hi I’ve had an EA account for a long time and last time I tried to log-in just wouldn’t work, tried to reset password and when I searched with the email it was saying: no account under this email. Anyone else have their account suddenly removed or disabled? Would kind of like to find my account back with my 5+ years worth of stuff in apex 

  • Hey Epine2Sapin hihiwhat,

    If you've lost access to your EA account and aren't able to get back in using these steps, our support team will need to take a closer look. 

    If you create a new case here and select Game Support > EA Account > I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey Epine2Sapin hihiwhat,

    If you've lost access to your EA account and aren't able to get back in using these steps, our support team will need to take a closer look. 

    If you create a new case here and select Game Support > EA Account > I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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