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z2c7i3tfhriw's avatar
z2c7i3tfhriw
Newcomer
23 hours ago
Solved

Account Recovery

I lost my email that was associated to my account for my gmail was hacked and had to be deleted for obvious reasons. Because my gmail was deleted everything from reciptes to invoices are all gone. My account was made 5-6 years ago and in that time my phone number has changed and my family has switched internet providers.  I have gone through a expert/person 3 times and they can't prove my identity for something is wrong. I can still play Apex Legends through my old EA account if it changes anything. What should I do to get my account back?

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    23 hours ago

    You can always reach out again, yes. But maybe Google can help you restore your old Gmail account, if that'd be easier.

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