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Shabangabam's avatar
Shabangabam
Newcomer
3 months ago

Account was compromised months ago & Unable to unlink lost EA account

I'm not sure if there is anyone that could help. Ive lost the old account i chalked it up as a lost im not tripping. All i wanna do is unlink my steam account from the email that was stolen but its like i keep getting auto messages is there anybody i could talk to i don't even want the old account back i just wanna unlink my steam account

I've been in contact with EA Help 3 times already, and failed unlink my account all tries. The verification questions are borderline impossible to know for an account that hasn't been used in YEARS and they changed the email.

What do I do? Are there any employees I can contact? 

account linking

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey Shabangabam​ sorry to say but if you are unable to verify account ownership there there would be nothing that our team can do to assist.

    The best thing I can recommend is to gather as much additional info as possible and speak with our team again.

    Darko

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