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LazyPlumbob's avatar
LazyPlumbob
Seasoned Newcomer
2 months ago

AE app account issue PC and PS4

Good day, I have been playing The Sims franchise since its inception in early 2000. I have purchased multiple packs and spent thousands of Rands on this game. I started using the Origin app in 201...
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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hey there LazyPlumbob​ 

If you have two separate EA accounts, you can contact live support so they can review your account details and explore some options with you- here on the forums we aren't able to access your account info to take a look.

You can contact live support for more assistance on this from the site here. 

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