anonymous.ea.com?!?!?
Hi,
I setup an EA account and when I tried to link it to my Xbox account I get the following message?
"Your accounts can’t be linked because your Xbox account Finsco8957 already linked to your EA Account for 84*****@anonymous.ea.com. An EA Account can only be linked to one Xbox account in its lifetime."
How do I gain access to this @anonymous.ea.com account of which I have no knowledge of to remove the link so I can link my actual EA account with my Xbox account?
Hey finsco187,
That's typically referring to an account that has become inactive or inaccessible if the email has become anonymized, so it was likely originally an email you had access to in the past.
Once it's at this point, our support team would need to help verify some details to get that email and/or any other account details updated as needed.
If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look.
