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keddie911's avatar
keddie911
Seasoned Newcomer
3 days ago
Solved

Appeal

I encountered the same problem as this player. It was also because I often played in Internet cafes that I was mistakenly banned.     And this is the photo of my appeal content.   What's...
account info
  • EA_Pythia's avatar
    EA_Pythia
    3 days ago

    Hello keddie911​,

    I've moved your post into its own thread into the correct language forum - please always pay attention what forum, topic, and language a thread is about before posting.

    We cannot help with appeals here in the forum - please contact EA Support to appeal your ban. 

keddie911's avatar
keddie911
Seasoned Newcomer
3 days ago

Hello, I know that the forum itself doesn't have the authority to directly handle account ban appeals and such issues. However, I still hope you can explain my situation to the relevant personnel who have higher authority and can deal with such appeals. Thank you very much!

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
3 days ago

Once again, we do not have that ability. The only way to handle bans and appeal them is to create a case yourself through Support. 

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